Simple pricing for event organisers. Clear payout expectations.
Vybent retains 12.5% of ticket revenue collected through the platform as the service fee. The remaining organiser balance is paid out according to Vybent's payout schedule, which may be one day before the event or after the event depending on verification, refund exposure, chargebacks, fraud checks, or compliance review.
Organiser Fee Snapshot
Platform Fee
12.5% of ticket revenue
Organiser Balance
87.5% before extra deductions
Payouts may be scheduled one day before the event or after the event. Timing can change where verification, refunds, chargebacks, risk review, or requested support services apply.
Illustrative Organiser Examples (UGX)
These examples show how Vybent's 12.5% fee affects organiser revenue before any separately agreed support-service charges, refunds, chargebacks, or legal deductions.
| Gross Ticket Revenue | Vybent Fee (12.5%) | Estimated Organiser Balance |
|---|---|---|
| UGX 500,000 | UGX 62,500.00 | UGX 437,500.00 |
| UGX 1,000,000 | UGX 125,000.00 | UGX 875,000.00 |
| UGX 2,500,000 | UGX 312,500.00 | UGX 2,187,500.00 |
Actual organiser payouts may vary where refunds, disputed transactions, taxes, separately requested support services, or regulatory deductions apply.
What can affect organiser payout timing and amount
1. Event verification and compliance checks
Vybent may hold or delay payout where verification, fraud review, or compliance review is still ongoing.
2. Refunds, chargebacks, and attendee disputes
If ticket purchases are refunded, reversed, or disputed, the payout amount or payout date may be adjusted.
3. Extra operational services requested by the organiser
Ticket scanning staff, on-site support, promotion, or other operational help may be billed separately or deducted from payout.
Important organiser responsibilities
Detailed Pricing Information
Our pricing is transparent and built to support organizers of all sizes.
- Service fees vary by ticket price and payment method.
- Payouts are processed within standard banking timelines.
- Contact support for custom pricing at scale.