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Last updated: March 15, 2026
Vybent connects event organisers with people looking for tickets and experiences. By browsing, listing, booking, or selling through Vybent, you agree to these terms.
Vybent provides the marketplace and ticketing tools but does not run events on behalf of organisers.
Ticket prices, fees, refund terms, and event changes may depend on the organiser's policy.
Keep your account details accurate and protect your login credentials at all times.
Vybent is not liable for any event created, promoted, changed, or managed by an event organiser. Before paying for a ticket or attending an event, you are responsible for confirming that the organiser, event details, venue, and promises made are legitimate.
These terms are governed by the laws of the Republic of Uganda.
If you have questions about these terms, contact Vybent support or the legal team through the official platform channels.
By using Vybent, you confirm that you have read and accepted these terms.
Last updated: March 15, 2026
This Privacy Policy explains what information Vybent collects when you use our website, apps, ticketing tools, and related services, and how we use that information.
Account details, ticket purchases, device data, communications, and limited payment information.
To operate the platform, process orders, support events, prevent fraud, and improve the service.
You can update account information, manage marketing preferences, and request support on privacy questions.
Vybent uses trusted third-party providers such as payment processors, hosting providers, analytics services, and event operations partners. We only share information where needed to run the platform, support events, or comply with legal obligations.
Vybent does not sell your personal information for cash.
We may update this Privacy Policy from time to time. Continued use of Vybent after an update means you accept the revised policy.
If you have privacy questions, requests, or complaints, please contact Vybent through the official support or legal channels on the platform.
By using Vybent, you acknowledge that you have read and understood this Privacy Policy.
We're here to help
Reach us for payment issues, ticket delivery problems, gate scan mismatches, and account support.
Share transaction reference when payment status appears delayed or inconsistent.
We help resend missing tickets and confirm QR validity for your event.
At-gate errors can be investigated using ticket and transaction identifiers.